All Systems Operational

Studio Operational
Data ingestion Operational
API Operational
Cloud Connector Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 9, 2026

Resolved - This incident has been resolved.
Oct 9, 00:05 CEST
Update - Firebase has published an incident report: https://status.firebase.google.com/incidents/z1Kij1w8LdJCVbRuyA8B

We believe we have found a workaround that quickly resolves the issue, were it to reoccur.

Oct 8, 19:47 CEST
Monitoring - Studio is available again. We will update with a more detailed explanation and next steps once we have received feedback from Google/Firebase.
Oct 8, 18:28 CEST
Identified - DT Studio is down due to an incident with Firebase's billing logic. This is the same issue as yesterday. We sincerely apologize for the inconvenience and are working with Google/Firebase to resolve the issue.
Oct 8, 18:01 CEST

Oct 8, 2026

Resolved - This incident has been resolved.
Oct 8, 09:46 CEST
Monitoring - DT Studio is now available again. We are monitoring uptime and working with Google to understand the cause of the outage. In parallel, we are working on a longer-term fix to remove Firebase as a dependency for DT Studio.
Oct 8, 05:01 CEST
Update - We are continuing to investigate the issue and contacting Google cloud support. The Firebase project is on a pay-as-you-go plan without a spending cap, none of our early-warning billing alerts have fired, and there is no unusual traffic.
Oct 8, 04:05 CEST
Investigating - DT Studio is unavailable due to reaching a monthly billing cap. We are working to resolve the issue.
Oct 8, 03:39 CEST

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Resolved - This incident has been resolved.
Sep 30, 08:14 CEST
Monitoring - A fix has been implemented and processing is back to normal. We will monitor the situation to make sure it is fully resolved
Sep 30, 02:05 CEST
Investigating - We are seeing increased processing times for desk occupancy events. We are investigating the issue
Sep 30, 01:07 CEST

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.