Cloud Connector connectivity issue

Incident Report for Disruptive Technologies

Resolved

This incident has been resolved.

Posted Apr 18, 2024 - 13:00 CEST

Monitoring

All affected Cloud Connectors have restored their connection to our cloud. We will continue to monitor the situation.

Posted Apr 18, 2024 - 10:12 CEST

Identified

The issue has been identified as a network issue with one of our cellular providers. Cloud Connectors have started to reconnect to our cloud.

Posted Apr 18, 2024 - 09:28 CEST

Investigating

We have identified a number of cloud connectors suddenly disconnecting from our services at 06:56 UTC. We are investigating the issue.

Posted Apr 18, 2024 - 09:12 CEST

This incident affected: Cloud Connector.